．All items (including virtual currency, in-game items, and subscription services) are digital content and will be bound directly to your account upon purchase. They are not subject to the standard cooling-off period or return policies applicable to physical goods.

．Please verify that your logged-in account and server are correct. We are unable to assist with transfers or refunds for erroneous purchases resulting from user operational errors.

．Item delivery may be delayed by a few minutes due to network congestion. If you have not received your items after 30 minutes, please retain your order number and contact Customer Support.

．The use of third-party top-up services or illegal refund mechanisms is strictly prohibited. Violations will result in a permanent account ban.